Air hostess training is designed to equip aspirations with the necessary skills and knowledge required for a successful career in the aviation industry. An air hostess course includes in-flight safety process, customer service, emergency handling, grooming, and communication skills. Air hostess courses are available as diplomas, certificates, or degree courses, usually introduced by the reputed Ambiance Fly Institute.
What is Air Hostess Training?
Air hostess training is a specialized program designed to equip candidates with the necessary skills and knowledge to work as flight attendants on commercial airlines. The training typically includes both theoretical lessons and practical exercises to ensure candidates are ready for the challenging, yet rewarding, responsibilities they will take on in the air.
Air hostess training focuses on:
Safety Procedures:
This is the most critical aspect of the job. Flight attendants are trained to handle emergencies such as evacuations, fire safety, and first aid.
Customer Service:
Flight attendants are the face of the airline, providing top-notch service to passengers. Training emphasizes communication skills, conflict resolution, and handling different customer needs.
Personal Grooming and Physical Fitness:
Airlines expect air hostesses to maintain a professional appearance and be physically fit to manage the demands of the job, which includes long hours and managing various in-flight situations.
Who Can Become an Air Hostess?
Air hostess training programs typically have specific eligibility requirements.
Eligibility Criteria
Age:
Candidates should generally be between 18 and 27 years of age. However, some airlines may accept slightly older candidates depending on experience.
Education:
A minimum of 10+2 (higher secondary school) is required. Some airlines may prefer graduates or candidates with additional diplomas in hospitality, tourism, or aviation.
Height & Weight:
Air hostesses need to have a good height (usually between 5’2” and 5’9”) to reach overhead compartments and serve passengers comfortably. Airlines also set weight standards in proportion to height to ensure overall health and physical fitness.
Language Skills:
Fluency in English is essential, and knowledge of additional languages is a significant advantage, particularly for international flights.
Physical and Medical Fitness:
Air hostesses must be in good health, with clear vision (glasses or contact lenses are acceptable), no visible tattoos or piercings (depending on the airline), and overall good physical condition to manage the demands of the job.
Personality Traits:
The role requires candidates to be outgoing, patient, and empathetic. Strong communication and interpersonal skills are essential, as the job involves frequent interactions with passengers.
The Training Process
Air hostess training typically lasts anywhere from 3 to 6 months, depending on the course and the training institute.
Classroom Training
Classroom training covers the theoretical aspects of the profession which involves:
Safety Procedures:
In-depth training on emergency protocols, evacuation procedures, fire safety, and CPR/first aid.
Aircraft Knowledge:
Understanding the layout of different aircraft, including exits, cabin crew stations, and emergency equipment.
Customer Service:
Professional communication, conflict management, and techniques for dealing with demanding passengers.
In-Flight Service:
Learning the types of food and beverage service, handling special passenger requests, and preparing for different flight environments (domestic vs. international).
Airline Procedures:
Each airline has specific procedures related to check-in, boarding, baggage handling, and flight protocols. This part of the training ensures you know exactly how to perform duties according to the airline’s standards.
Practical Training
In addition to classroom sessions, practical training is a crucial component of air hostess courses. This typically involves:
Mock Drills:
Practice for real-life emergencies, such as evacuations, water landings, fire safety, and first aid. You’ll practice these in a simulated environment.
Role-Playing:
Training on how to handle various passenger situations, from handling difficult passengers to assisting passengers with special needs.
Customer Service Practice:
Simulating real-life flight situations, including food service, and beverage service, and handling complaints or emergencies with professionalism.
Grooming and Etiquette:
Learning the airline’s uniform code, personal grooming standards, and proper manners. This may include lessons on posture, makeup, and how to present yourself to passengers.
Training with Airlines
Once you complete the formal training, many candidates undergo a brief induction training program directly with airlines. This includes learning about the airline’s specific protocols, policies, and customer service standards. You may also get hands-on experience during these sessions, often through mock flights and supervised practical training.
Best Institutes for Air Hostess Training in India
India has several reputed institutes that offer high-quality air hostess training. Some of the leading institutes include:
- Ambiance Fly Insititute
- Indira Gandhi Institute of Aeronautics (IGIA)
- Frankfinn Institute of Air Hostess Training
- Air Hostess Academy (AHA)
- Aptech Aviation & Hospitality Academy
- Capt. Sahil Khurana Aviation Academy
These institutes offer a range of courses, from short-term certification programs to longer diploma courses, designed to prepare candidates for successful careers as flight attendants.
Benefits of Air Hostess career:
- Career advancement: Promotions, specialization, management roles
- Job security: Stable employment, guaranteed income
- Training and development: Enhance skills, knowledge
- Variety: Unpredictable work environment, new challenges
- Prestige: Respect, recognition as a professional
By following these steps, you can increase your chances of becoming an air hostess after 12th grade.
Contact Us for more details:
Phone no. – +917290013655
Website – www.ambiancefly.com
Address –Sector 7, Palam Extension, Dwarka, New Delhi-110075
