If you want to get admission in Ground staff handling training then you must join Ambiance Fly Institute, which is located in Dwarka, Delhi.

Learn about the roles and responsibilities of tourism professionals and hospitality specialists along with ground staff. Classroom training will help you better understand and learn the work situation and provide you with the information and abilities needed to pass an airline interview. Specifically designed to provide each student taking this course with the best skills orientation and basic information required for entry into travel, tourism, and hospitality. Ambiance Fly Institute provides a superior training to students to provide them with the best experience, including mastering the skills required to become a well-rounded professional and prepare for interviews.

Become ground staff in Air Hostess Institute – Ambiance Fly

• Airport station attendant
• Cargo ground staff
• Crew Schedule Coordinator
• Customer Service Executive
• Ground staff
• Passenger Service Agent
• Reservation Sales Agent

Ground staff handling training typically includes the following topics:

Core Modules

1. Airport Overview: Familiarization with airport layout, facilities, and operations.
2. Airline Operations: Understanding airline policies, procedures, and standards.
3. Safety and Security: Knowledge of safety and security protocols, emergency procedures, and crisis management.
4. Customer Service: Developing skills to provide excellent customer service, handle complaints, and resolve issues.
5. Baggage Handling: Procedures for handling, loading, and unloading baggage, including baggage claims and missing luggage.

Specialized Modules

1. Ramp Handling: Training on ramp operations, including aircraft marshaling, fueling, and catering.
2. Passenger Handling: Procedures for checking-in passengers, handling special requests, and providing assistance.
3. Cargo Handling: Knowledge of cargo operations, including cargo acceptance, handling, and delivery.
4. Load Control: Understanding load control procedures, including weight and balance calculations.
5. Dangerous Goods Handling: Training on handling and transporting dangerous goods.

Soft Skills Training

1. Communication Skills: Developing effective communication skills for interacting with passengers, colleagues, and other stakeholders.
2. Teamwork and Collaboration: Building teamwork and collaboration skills for working in a fast-paced airport environment.
3. Problem-Solving and Decision-Making: Developing problem-solving and decision-making skills for handling unexpected situations.
4. Time Management and Adaptability: Learning to manage time effectively and adapt to changing situations.

Your dream is just one conversation away from becoming a reality. Contact us to know about the institute and what awaits you. Visit our Contact Us page for details, location and inquiry form.

Phone no. – +91-7290013655
Website – www.ambiancefly.com
Address –Sector 7, Palam Extension, Dwarka, New Delhi-110075

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